Resume

Dunja Cupar

Product Operator | AI, PropTech, FinTech, Deep Tech

12+ years building and scaling B2B platform products for financial institutions and enterprise buyers. Built European operations from zero at a FinTech due diligence platform serving investment banks and PE firms (acquired by Stout): 15+ person team, 7-figure ARR. Led platform transformations at two startups, architecting product roadmaps from scratch across multiple parallel product streams. Systems thinker who owns the full picture, from engineering trade-offs to go-to-market.

Core Competencies
B2B SaaS & Enterprise PlatformsProduct Strategy & RoadmappingSystems Thinking0-to-1 Product DevelopmentCross-Functional LeadershipAI/ML Product DevelopmentData-Driven Decision MakingOperational Systems DesignGo-to-Market StrategyRemote Team ManagementStakeholder ManagementUser Research & Validation
Technical Skills
AI/ML
Generative AILangChainRAG SystemsVector DatabasesPrompt EngineeringContext EngineeringEvalsAgentic Systems
Development
PythonTypeScriptReactNext.jsREST APIsDatabase Design
Product & Analytics
LinearFigmaAmplitudeSQLData Pipeline Design
Professional Experience

Product Lead

Feb 2023 – Present

Pangea.ai · AI-Powered Global Hiring Marketplace

  • Led service-to-platform transformation: digitized manual recruitment workflows into 3-app ecosystem. Migrated from no-code tools to scalable product architecture.
  • Shipped AI-powered workflow automation reducing manual processing by 60%. Implemented human-in-loop AI for critical pain points, balancing speed with quality.
  • Drove entire product strategy from concept to launch. Established product processes, OKRs, and analytics framework (Amplitude) enabling data-driven prioritization.

Product Manager

Oct 2021 – Feb 2023

Nabr · PropTech / Consumer Housing Platform

  • Managed roadmap across 2-3 engineering teams for four parallel product streams (Capital Planner, Virtual 3D Tour, Design Studio, SalesOps). Worked daily with CTO to architect the full system backbone.
  • Shipped Virtual 3D Tour securing seed round and replacing $1M+ physical showrooms. Shipped SalesOps platform unifying 3 systems: errors from 15% to under 2%, response time from 24–48 hours to real-time.
  • Owned trade-offs between near-term shipping (internal tools) and long-term product architecture (customer-facing platform). Reduced customer onboarding from 2 weeks to 7 days.

Product Manager

Jun 2021 – Oct 2021

Flow & Form · Workplace SaaS

  • Led product strategy and roadmap for workplace management platform. Conducted user research and competitive analysis shaping feature prioritization.

Managing Director (2018–2021) | Technical Operations Lead (2017–2018)

Jan 2017 – May 2021

AlphaPipe · FinTech Due Diligence SaaS, Acquired by Stout

  • Built European operation from zero for a B2B due diligence platform serving institutional investors: private investment firms, global investment banks, hedge funds. Hired and trained 15+ person team, established development teams, QA, and customer success.
  • Designed operational infrastructure that enabled the business to scale to 7-figure ARR. Reduced costs 60% through process optimization and strategic vendor consolidation.
  • Structured multi-timezone operations supporting global enterprise clients. Designed consultative sales motion, playbooks, and support structure still used by the organization today.
  • Created documentation systems and cross-functional workflows enabling 3x team growth without proportional cost increase.

Business Unit Lead

Jan 2012 – Dec 2017

Mireo d.d. · Geospatial Infrastructure, Navigation & Fleet Intelligence

  • Grew business unit from €600K to €2.1M (3.5x) by restructuring the business model: shifted from device purchase to rental, reducing churn from 12-month cycles to 3-year minimum commitments.
  • Built fleet intelligence products on geospatial infrastructure: integrated multiple map providers, processed raw GPS telemetry through map-matching and routing algorithms. Evolved workflows from manual geospatial operations to automated systems. P&L ownership across hardware + software, 180+ fleet clients across six verticals.
Education

Bachelor of Science in Business Management

Rochester Institute of Technology

Focus: International Business & Marketing

Graduated with Honors
EU Citizen·Remote-first·EU/US timezones·dunjacupar.com